IT services are typically reactive and delivered on demand. For example, fixing a broken server or setting up new devices. Managed IT services, on the other hand, provide proactive, ongoing support. A Managed Service Provider (MSP) continuously monitors and maintains your systems to prevent issues before they impact your business.
Exploring Your IT Support Options: Managed vs. Co-Managed Services
When considering how best to support and secure your IT environment, you have options. Fully managed IT services provide end-to-end management of your technology, freeing your team to focus entirely on strategic goals. In contrast, co-managed IT services offer a collaborative approach: you retain control over core systems while selectively outsourcing areas such as help desk support or network monitoring.
With co-managed services, you gain access to additional expertise, proven, process, and the flexibility to scale resources as your needs evolve - without relinquishing oversight of critical IT functions.
Ready to Scale Smarter? See How Kick Supports Your IT
At Kick, we partner with your internal IT team to enhance capabilities, increase capacity, and drive strategic growth. Our Co-Managed Services blend our technical expertise with your in-house knowledge, fostering a collaborative IT approach that’s scalable, secure, and built for resilience. By downloading the datasheet, you’ll get a clear breakdown of how our services align with your current IT structure, the benefits of shared responsibility, and the operational improvements you can expect. Whether you're looking to relieve pressure on internal teams or accelerate digital initiatives, the datasheet provides practical insight into how we can help.
Simplify IT Management with Fully Managed Services
With Kick’s fully managed IT service, your organisation benefits from exceptional IT support and access to a broad portfolio of leading technology partners. We deliver 24/7, 365-day support alongside comprehensive solutions covering layered cyber security, cloud services, data centre operations, backup, disaster recovery, and IT equipment. Download our guide to explore how our end-to-end service model can simplify your IT management, strengthen your security posture, and improve operational efficiency.
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See what's possible with our Technical Services
From cloud migrations and 24/7 support to robust cybersecurity and disaster recovery, our Technical Division helps organisations of all sizes keep their IT running smoothly and securely.
Explore our library of case studies to see how we've delivered measurable results for businesses across the UK. You'll find real world examples of challenges solved, risks reduced, and operations transformed.
Common questions
What’s the difference between IT services and Managed IT services?
What does a Managed Service Provider (MSP) actually do?
An MSP acts as an outsourced IT department, offering services such as cybersecurity, cloud management, network monitoring, data backup, and 24/7 support. Their goal is to keep your IT running smoothly, minimise downtime, and provide expert guidance at a predictable cost.
How do I know if my business needs Managed IT services?
You may benefit from Managed IT if you're experiencing frequent downtime, struggling with security and compliance, facing rising IT costs, or finding it hard to scale your tech with business growth. An MSP can help stabilise and future-proof your IT setup.
What is Co-Managed IT and how does it work?
Co-Managed IT is a collaborative approach where your in-house IT team works alongside a Managed Service Provider (MSP). You retain control over core IT functions, while the MSP provides additional support, tools, or expertise where needed - whether that’s handling helpdesk services, cybersecurity, or project delivery. It’s designed to strengthen internal teams, not replace them.
When should a business consider Co-Managed IT instead of fully outsourced IT?
Co-Managed IT is ideal if you already have an internal IT team but need extra support to scale, cover skills gaps, or free up time for strategic work. It’s a smart option when your team is stretched thin, facing resource limitations, or needs access to enterprise-level tools and expertise without hiring more staff.
Need help deciding between Fully Managed or Co-Managed IT?
Whether you're looking to fully outsource your IT or enhance the capabilities of your internal team, we’re here to help. Our team can guide you through the right option for your business - based on your goals, resources, and existing setup.
Get in touch today to explore how our Managed IT solutions can support your business more effectively.
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