Microsoft Power Platform

Power Automate

Build bespoke business applications with Microsoft's low-code development platform.

Microsoft Power Apps is a low-code application development platform that enables your organisation to build bespoke business apps quickly, without the need for complex coding or lengthy development cycles. Whether you need a simple data capture form or a fully tailored operational tool, Power Apps puts the ability to build in the hands of your people.

Apps are built using an intuitive drag-and-drop interface, pre-built templates and out-of-the-box components, meaning both first-line workers and experienced developers can create solutions that modernise processes and improve productivity. Apps run across web, Android and iOS, and can be scaled using Azure to meet the demands of your organisation as it grows.

Power Apps connects seamlessly with the tools your organisation already relies on, including Microsoft 365, Dynamics 365, Azure and a wide range of third-party applications, giving every app you build a comprehensive view of your operations from day one.

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What to expect from Power Automate

Cloud Flows

Cloud flows are the foundation of Power Automate, allowing you to automate tasks and processes that run entirely in the cloud. You can set flows to trigger automatically based on an event, run on a schedule, or be activated manually by a user, making them flexible enough to support everything from approval routing to data synchronisation between systems.

 

Desktop Flows and Robotic Process Automation

Power Automate's robotic process automation (RPA) capabilities enable your organisation to automate tasks that involve legacy systems, desktop applications or websites that don't have modern APIs. Desktop flows record and replay human interactions with software, meaning even older systems that can't be easily integrated can still be brought into your automation strategy.

Business Process Flows

Business process flows guide users through a defined set of steps to ensure consistency across your organisation. Rather than leaving processes open to interpretation, business process flows keep your team aligned and ensure that key tasks, from onboarding a new customer to managing a support case - are completed in the right order every time.

Intelligent Workflows with AI

Power Automate's AI Builder capability allows you to add intelligence to your workflows without writing a single line of code. From automatically extracting data from invoices and forms to analysing sentiment in customer feedback, AI Builder brings machine learning into your everyday processes in a practical and accessible way.

Pre-Built Templates

Power Automate includes an extensive library of pre-built templates covering common automation scenarios including remote working, data collection, email automation, approvals, social media management and productivity. These templates give your team a ready-made starting point, significantly reducing the time needed to get workflows up and running.

Scalable and Secure

Power Automate is backed by Microsoft's cloud infrastructure, giving you confidence that your workflows are secure, compliant and scalable. User access management, data loss prevention policies and audit logging are all built in, ensuring your automation efforts meet the governance requirements of your organisation.

What Organisations Use Power Automate For

Power Automate supports a wide range of automation use cases across different functions and sectors. Common examples include:

  • Automating multi-step approval workflows for finance, HR and procurement
  • Routing and escalating support tickets based on priority or category
  • Automatically generating and distributing reports on a scheduled basis
  • Sending notifications and reminders triggered by events in other systems
  • Extracting and processing data from incoming emails, forms and documents
  • Synchronising data between Dynamics 365, Microsoft 365 and third-party platforms
  • Automating onboarding tasks for new employees or customers

Common Questions

Microsoft Power Automate is a cloud-based workflow automation platform that enables organisations to automate repetitive tasks, connect applications and streamline business processes without the need for complex coding. It supports three main types of flows: cloud flows for cloud-based automation, desktop flows for robotic process automation of legacy systems, and business process flows for guiding users through structured, consistent processes.

Power Apps is focused on building custom business applications, while Power Automate is focused on automating processes and workflows. The two products are complementary and are frequently used together — for example, a Power App might capture data from a user, which then triggers a Power Automate flow to route that data for approval or send a notification to the relevant team.

Robotic process automation (RPA) is a technology that automates repetitive, rule-based tasks by mimicking the actions a human would take when interacting with software. Power Automate supports RPA through its desktop flows capability, which records and replays interactions with desktop applications and websites. This makes it possible to automate tasks involving legacy systems that don't have modern APIs or integration options.

Power Automate can automate a wide range of processes, from simple single-step tasks like sending an email notification to complex multi-step workflows spanning multiple systems. Common examples include approval routing, report generation, data synchronisation, document processing, employee onboarding and customer communications. If your team is spending time on a repetitive, rule-based task, there is a strong chance Power Automate can handle it.

As a certified Microsoft Solutions Partner with almost 40 years of experience, Kick brings a consultative approach to every Power Automate project. We work with your team to understand your existing processes, identify the highest-value automation opportunities and build workflows that integrate seamlessly with the Microsoft tools you already use. From simple cloud flows through to complex RPA implementations, we have the expertise to deliver at every level and provide ongoing support as your automation needs evolve.

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Why Kick for Microsoft Power Platform?

As a certified Microsoft Solutions Partner with almost 40 years of experience, Kick has helped organisations across the UK identify automation opportunities and build Power Automate solutions that deliver real, measurable time savings.

We take a consultative approach to every project, working with your team to map out existing processes, identify where automation can have the greatest impact and design workflows that fit the way your organisation operates. From simple cloud flows to complex RPA implementations involving legacy systems, our team has the expertise to deliver at every level of complexity.

And because Power Automate works best as part of a connected Microsoft environment, we can help you get even more value by integrating it with Power Apps, Power BI, Dynamics 365 and Microsoft 365 — building an ecosystem where your data and your processes work together seamlessly.

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Whether you are ready to start your next project or simply want to learn more about Kick, our team is here to help.

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