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Customer Support

Please log your support request using the form below. Our service desk will log your request and a member of the team will be in touch.

Our support teams are available 9am to 5.30pm Monday to Friday, including bank holidays but excluding Christmas and New Year. Additional out of hours support can be provided by arrangement. Call Kick ICT on 0345 034 9600 or email on

Kick Customer Portal

If you have portal log in details then you can log a support enquiry and track progress in real time.