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In the increasingly fast-paced and complex world of technology, our almost 40 years' infrastructure, heritage and expertise ideally positions us to deliver a comprehensive range of managed services and IT support to organisations across Scotland and the UK.

A Microsoft Gold partner and Cyber Essentials accredited, it’s this expertise that our managed IT services customers benefit from on a daily basis.

Our managed IT options include service desk support for specific elements of your infrastructure through to a fully managed service, where our accredited consultants become an extension of your IT team.  Read more about the pros and cons or a managed IT service here.

With Kick’s fully managed IT service you can expect outstanding IT support and access to a wide range of leading technology providers, providing your organisation with 24/7 x 365 support, layered cyber security solutions, cloud services, datacentre, back up, disaster recovery and equipment.

Delivered by our Technical division, your appointed account manager will work closely with you to deliver the technology that your organisation needs today and the roadmap to evolve your needs for the future.   

What to expect from Managed IT & Support

24/7 Support

With proactive monitoring and options for 24/7 help desk support

 

Robust Cyber Security

Multi-layered security with firewalls, antivirus, multi-factor authentication and email and network protection

Modern Infrastructure

Peace of mind with from having modern, agile, and secure IT infrastructure in place

Trusted By Our Customers

We measure customer satisfaction, achieving a 4.9/5 rating from over 1,000 customer reviews

Expertise and Experience

Access over 300 years combined experience from our managed IT team's support and consultancy services 

Your Accredited IT Partner

We’re a Microsoft Gold, SolarWind Elite and Citrix Silver Partner and Cyber Essentials accredited 

Looking after your environment

From security, to monitoring, future proofing and more, we look after all your IT needs.  You can expect access to leading global IT partners and their products, consistent monthly costs, remote monitoring on a 24/7 basis, established SLAs trusted IT support, with 24/7 x 365 options available

Your local IT expert

With over 300 years combined experience across our managed IT team we can be with you when it matters.  Based in central Scotland with a dedicated account manager, on site support and rated 4.9/5 by our customers

 

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Get ready to manage all your finance, sales, service and operations from one place, access your key business data anytime, anywhere, create quotes, process orders and submit invoices without leaving Outlook and much more.  Find out about a Kick Business Central upgrade project today and take a major step in your digital transformation journey.

 

Common Questions

A managed service provider, like ourselves here at Kick, has multiple benefits and can be used as an accompaniment or alternative to internal IT staff.

Here's what you can expect:

  • Access to leading global IT partners to access a wide range of products
  • Consistency with agreed monthly cost for services
  • Remote monitoring on a 24/7 basis
  • SLAs established around service expectations and guarantees
  • Provide confidence to customers in the security of their network
  • Customer support, often available 24/7 365

Yes, the team here at Kick having been working with customers for almost 40 years to protect, back up and secure their IT environments and provide them with the confidence that if disaster strikes they’ll be able to get their essential IT systems back up and running with minimal disruption and essential data recovered. So no matter what happens in your business, you have business continuity plans in place to continue as business as normal. 

Alongside a dedicated account manager to keep your IT requirements on track you can expect:

  • Flexible & Scalable Managed Service
  • Predictable Monthly Costs
  • Service Desk
  • Proactive Systems Monitoring
  • Backup and business continuity solutions
  • Patch Management
  • Security & Incident Management
  • System Health Checks
  • Disaster Recovery as a Service
  • Endpoint Protection
  • 24/7 IT Support option

Related Products

Cloud Services

Flexible cloud solutions and services 

Cyber Security

Safeguard your business against threats and vulnerabilities.

Disaster Recovery

Business continuity expertise getting you back online if disaster strikes

Why Kick for Managed IT Services?

We’re a long established provider of managed IT services, with a proactive and predictive approach to phone, remote and on-site support available to our 10,000 users.

With over 300 years combined experience supplying managed IT services, we delivered over 300 projects in 2019 alone across a wide range of technology platforms, and with accreditations including Microsoft Gold, Citrix Silver, SolarWinds Elite and StorageCraft Premier, you can trust in our expertise - we’re here to help.

Ask the Experts

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Whether you are ready to start scoping or just want to discover more about Kick ICT, our experts are at hand to help

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