Happy New Year and welcome to the Kickabout, our first monthly blog of 2021! Here’s the latest on what’s happening at Kick HQ.
60 second takeaways
1.Do you generate tens, hundreds, or even thousands of invoices on a regular basis? Are you operating an efficient, automated billing and collection process? Are your invoices accurate and paid on time?
2.As we kick off 2021 we're delighted to publish our latest customer story. We've been working with housing organisation Bernicia Group for a number of years on the digital transformation of their finance systems, here’s the case study.
3.Place cyber security at the heart of your 2021 plans, starting with your Cyber Essentials accreditation. Here’s how we can help you get accredited.
4. We’re proud to announce that we have partnered with Maggie’s, the cancer care charity, to become a member of their Founding1000 initiative. Check out our blog to learn more about the charity and how you can get involved.
Your feedback counts
One of our main aims here at Kick ICT is to deliver excellent customer service. We want to continually meet your needs so that each experience you have with us, is a positive one.
Following the introduction of our customer satisfaction survey at the end of the year, here’s some of our favourite comments:
“Dave was patient and nothing was too much trouble, went above and beyond. Thank you Dave!”
Izzy Conway at the Mungo Foundation
“Our relationship with Kick is central to ensuring our business operations and finances are, from a technology perspective, operating efficiently”
Anne Doherty at Scotch Frost
"Kick have always gone the extra mile to help us achieve our ambitions and I can honestly say we could not have done this journey without them. We quickly realised that their housing sector knowledge was excellent and was a huge help in successfully delivering our project.”
Janette Longstaff, Executive Director, Bernicia Group
Did you know?
Our office premises are temporarily closed in response to the latest government guidelines. Our continuity measures remain effective and robust, ensuring that Kick employees are working from home on a “business as usual” status with no disruption to the service and support you’ve come to expect.
Well that’s all for January, thanks for taking the time to read our blog!
Click here for more information.