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Welcome to the Kickabout, our final monthly newsletter of 2020! Here’s the latest on what’s happening here at Kick ICT HQ.


60 second takeaways


1.Our support team will continue to be available throughout the Christmas period, albeit with a slight change to normal working hours. Our festive opening hours are available here. Additional out of hours support can be provided by arrangement.


2. Our new website is live!

We’ll use it to share information that we hope will be of interest to your business, including latest product developments, upcoming webinars and events, helpful videos, customer case studies and general news from the world of Microsoft Dynamics, Infor ERP and managed IT services.

We hope you enjoy the new website and it proves to be a good support to your business as we move into 2021 and beyond – happy browsing!

3. Are you invoices accurate and paid on time? Do you generate hundred or even thousands of invoices each month? Could you benefit from a more streamlined invoice and billing process? Our Subscription Billing product could be just the answer, check out all the features and benefits here.

Your feedback counts

One of our main aims here at Kick ICT is to deliver excellent customer service. We want to continually meet your needs so that each experience you have with us, is a positive one.

Following the introduction of our customer satisfaction survey at the end of the year, here’s some of our favourite comments:

"Thank you for all your hard work over the last 6 months. The Go Live went a lot easier than I thought especially with us all working remotely and we’ve gained a lot of knowledge of Infor SunSystems which I can pass to the team"

Gillian Hossack at North Highland College

One of the best experiences I have had in terms of support, and services rendered. The consultants are extremely friendly, and their prompt assistance with your requests is highly commendable. Well done, and a special thanks to Mark O’Donnell for all your help! 

Ron Edwards at Scotwest Credit Union 

As with all of your guys, Scott responded quickly to my request and was extremely helpful.  Scott is very professional in his approach, but also has a very friendly manner. 

Liz Irvine at Ardgowan Hospice 

Did you know?

It’s been a tough year for lots of people and businesses. We’re trying to do our bit to support local communities so instead of the traditional Christmas party we’ve made donations on behalf of everyone here at Kick to two local charities, Moodiesburn Communty Foodbank and Maggie’s Glasgow. Both great organisations doing great work across the festive period and beyond.

 

From all at Kick ICT we thank you for your custom this year and wish everyone in your organisation a Merry Christmas and a successful 2021.

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